At Vixca, we want you to be fully satisfied with your purchase. If you’re not, we offer a straightforward return process:
- Return Window: You can return items within 30 days of receipt, provided they are in original condition with tags attached.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days of receiving your return.
- Exchanges: If you need to exchange an item, please contact our customer service team to facilitate the exchange.
- Return Shipping: Customers are responsible for return shipping fees unless the item is damaged or incorrect.
To initiate a return, please contact [email protected].